EXCLUSIVE DISTRIBUTORS OF IN UAE

TERMS & CONDITIONS

FAQ

General

Any and all business relationships between Jump Fitness Sport Equipment Trading CO. L.L.C and the customer will be governed by the applicable terms and conditions. Deviating conditions or general terms and conditions of the customer are not valid, unless otherwise agreed in writing.
Should any of these provisions – for whatever reason – not be applied, this shall not affect the validity of the remaining provisions.

Introduction

You agree that you are solely responsible for any breach of your obligations under this Terms & Condition and for the consequences (including any loss or damage which JumpFitness Sport Equipment Trading CO. L.L.C may suffer) of any such breach.

We reserve the right to change the general terms and conditions and return policy at any time. Any changes in terms and conditions will apply on all new orders after posting the changes on JumpFitness Sport Equipment Trading CO. L.L.C Shop Online page. You should review the general terms and conditions and return policy posted on JumpFitness Sport Equipment Trading CO. L.L.C Shop Online page before each request.

If you have any questions concerning these general terms and conditions, return policy, products, or JumpFitness Sport Equipment Trading CO. L.L.C on-line shop, please contact us and talk to one of our representatives on +971 585918776 or via e-mail [email protected]

Amendment to the terms of use

We may from time to time modify or change the Terms and Condition. The revised Terms of Use will govern your future use of our Website and service, so we strongly suggest that you visit and review our Terms of Use periodically.

Intellectual Property

All content included on the site, such as text, graphics, logos, images, audio clips, video, data, music, software, and other material (collectively “Content”) is owned or licensed property of JumpFitness Sport Equipment Trading CO. L.L.C or its suppliers and is protected by copyright, trademark, patent, or other proprietary rights.

Legal capacity to make agreements and transact

If you are under the age eighteen (18) years you cannot place orders with “JumpFitness Sport Equipment Trading CO. L.L.C Online Shop”. By accepting these Terms of Use you acknowledge that you are over the age of eighteen (18) years. Should “JumpFitness Sport Equipment Trading CO. L.L.C Online Shop” suffer any damage or other losses as a result of a transaction entered into by a minor, JumpFitness Sport Equipment Trading CO. L.L.C reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with “JumpFitness Sport Equipment Trading CO. L.L.C Online Shop”.

In addition to these general terms and conditions, there are other important legal conditions concerning Return policy. To agree on these general terms and conditions means your approval and your commitment to the return policy, which are all part of a legally binding contract between us and you. You must read these general terms and conditions and return policy carefully before buying anything from JumpFitness Sport Equipment Trading CO. L.L.C Shop Online.

Information about “JumpFitness Sport Equipment Trading CO. L.L.C Shop Online”

We strive to ensure the accuracy and validity of all information contained on the Website, including product descriptions and prices contained. However, errors may occur. We shall try to correct all errors and information on JumpFitness Sport Equipment Trading CO. L.L.C Website as soon as reasonably practical, if we find that this error has any impact on your order, we shall try to inform you.

You should keep in mind that shopping on-line provides a different shopping experience than buying from the physical store. You must be aware in particular about the following:

Colours

Colours of products shown on Website depend on many factors – including display settings used on the site; products and sizes. It may appear different in reality than on the screen. it is your responsibility to ensure that the actual size of each product fits your purpose.

Photos

Photos on the Website are for illustration purposes only,

Protection from viruses or fraudulent attempts from other websites

We shall do our best to have our Website free from any viruses, you must make sure to use the appropriate programs and software for detecting viruses and any other malicious content online on your computer or smart phone.

JumpFitness Sport Equipment Trading CO. L.L.C Shop Online is not responsible for any fraud or fraudulent attempts by other Websites. The official UAE JumpFitness Sport Equipment Trading CO. L.L.C Website is: www.trampoline.ae

Available Services

We have the right at any time to modify, stop selling, stop services, sell any of our products, stop online shopping temporarily or permanently, with or without prior notice. In case our service stops after payment, we shall refund you, in accordance with the cancellation and return policy.

ORDERS

Placing an Order

Placing an order can be done from the JumpFitness Sport Equipment Trading CO. L.L.C Website. Please ensure that your personal data is correct and updated. JumpFitness Sport Equipment Trading CO. L.L.C suggests the Customer to proof-read his/her form several times before validating an order. JumpFitness Sport Equipment Trading CO. L.L.C is neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out.

Payment

We shall get the amount to be paid from your card at the time you submit the purchase order. We shall contact you if we run into any trouble collecting the amount of the purchase made. The collection of order value does not mean acceptance of the purchase, in the event of non-acceptance of your order you will be refunded the full amount as soon as possible. We are responsible for the refund to your Bank. The date of refund to your credit card may differ according to your Bank.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. JumpFitness Sport Equipment Trading CO. L.L.C reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verification or information before accepting any order.

Order Acknowledgement

JumpFitness Sport Equipment Trading CO. L.L.C will keep you informed of your order status via e-mail. All tracking information will be emailed to the e-mail address you supply when placing your order. You may also acquire your order status and other live updates by contacting us via [email protected]

Cancel Orders

You may request to cancel your order if the order is not dispatched. If the item has been dispatched then please refer to our refund policy.

Return, Exchange and Warranty

At JumpFitness Sport Equipment Trading CO. L.L.C we aim to provide you with 100% satisfaction

If you are not satisfied with your purchase and/or change your mind, we will take back sold items within seven days from the day your order was delivered for either exchange or refund subject to the return policy.

Given the safety features associated with trampolines, return/exchange is possible only if the packing and label has not been tampered with in any way and the package has not been opened.

Products should be accompanied with the original sales invoice for Exchange and Refund. Refund for items purchased by credit card will be transferred ONLY to credit card account.

Please read also our Payment & Return and Warranty section for further details.

Prices

The price that you paid for your products is the price of “JumpFitness Sport Equipment Trading CO. L.L.C Shop Online” when you ordered your purchase; unless these terms and conditions stated otherwise.

Changing of Prices.

JumpFitness Sport Equipment Trading CO. L.L.C prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales period. If you purchase items during a promotional offer or sales period in case of refunds you will only be entitled to the refund of the promotional or sales price paid.

Refund of prices paid in case of promotional periods

Should the price the items change between the moment the Customer places an order and the moment the Customer receives delivery of the item the Customer may be entitled to a refund of the difference if the Customer notifies JumpFitness Sport Equipment Trading CO. L.L.C in writing to [email protected] within 5 working days of accepting delivery of the ordered items. Once 5 days have lapsed from the delivery of the item then the refund of the difference cannot be claimed.

Product availability

Although we constantly check the accuracy of our stock on “JumpFitness Sport Equipment Trading CO. L.L.C Shop Online” and its compatibility with the physical inventory in our warehouse, error may occur. In the unlikely event that you place an order for goods that are out of stock, we will contact you as soon as possible. Your order will be cancelled immediately, and you will be refunded in full.

Decisions of management

All decisions made by the management of JumpFitness Sport Equipment Trading CO. L.L.C with regards to price difference refund, exchange or refund of items and any other applicable decision in lie with these terms and conditions is final.

Complaints

In the event of complaints, consumers must inform Jump Fitness Sport Equipment Trading CO. L.L.C of any faults in the goods immediately after they have been discovered.
Jump Fitness Sport Equipment Trading CO. L.L.C follows the current legal basis for consumer protection in the UAE.

Customer service

Jump Fitness Sport Equipment Trading CO. L.L.C strives to clarify all concerns and questions regarding the purchase and ordering process. You can always contact Jump Fitness Sport Equipment Trading CO. L.L.C by email: [email protected]

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